The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Cuisine!
“The dining options at the hotel featured a wide array of culinary delights, and every meal I had was simply exceptional.” view full review
Lovely Pool Areas
“The three beautifully maintained pools were perfect for relaxation, offering a great atmosphere to unwind after a busy day.” view full review
Top-notch Gym!
“The fitness center was equipped with modern machines and ample space, making it easy to keep up with my workout routine.” view full review
Amazing Amenities!
“The hotel had everything I needed, from a fantastic spa to multiple restaurants, ensuring I never had to leave for entertainment.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Table tennis
Fishing
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
9939 Universal Boulevard,
Williamsburg,
Florida,
United States,
32819,
Florida
Map view
9939 Universal Boulevard,
Williamsburg,
Florida,
United States,
32819,
Florida
City landmarks
Amusement Park
SeaWorld Orlando
3.0
km
Golf Course
Shingle Creek Golf Course
800 m
7007 Sea World Drive
SeaWorld
2.9
km
Theme Park
Discovery Cove
3.3
km
Rosen College of Hospitality Management
750 m
Amusement Park
Aquatica Orlando
2.2
km
Amusement Park
Aquatica
2.4
km
Water Feature
750 m
Convention Centre
Orange County Convention Center
2.9
km
Vista Cay
1.3
km
9550 Parksouth Ct
K1 Speed Orlando
2.4
km
Church
Central Parkway Baptist Church
1.9
km
Church
Basilica of the National Shrine of Mary
2.7
km
University
Strayer University
1.9
km
8401 International Drive
The Wheel at ICON Park
3.8
km
Universal's Epic Universe
2.4
km
Amusement Park
Roa's Rapids
2.3
km
Vacation Works
2.4
km
Andretti Indoor Karting & Games Orlando
3.0
km
7007 Sea World Dr
Journey to Atlantis
2.6
km
Sea World Dr
Kraken
2.6
km
6184 Sea Harbor Dr
Antarctica
2.7
km
Turtle Trek
2.6
km
SeaWorld's Aquatica Water Park
2.4
km
7007 Sea World Dr
Dolphin Days
2.7
km
K1 Speed Indoor Go Karts
2.4
km
9901 Hawaiian Ct
Chocolate Kingdom
2.6
km
Event hall
Heaven Event Center
3.2
km
Golf Course
Shingle Creek Golf Club
2.6
km
Golf Course
The Ritz-Carlton Golf Club
2.6
km
Nearby
Store
Publix Super Market at Lake Cay Commons
900 m
Restaurants
Tobias Burgers & Brews
780 m
9939 Universal Blvd Rosen Shingle Creek Hotel
Mi Casa Tequila Taqueria
790 m
9939 Universal Blvd
Cat-tails Pool Bar & Grille
790 m
9939 Universal Blvd
Banrai Sushi
2.4
km
9939 Universal Blvd
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable
great location
service improvement
cleanliness concern
7.8/10
Very good
Rooms
8.0
Location
8.3
Service
7.7
Dining
7.7
Guest reviews
7.8/10
based on 5 reviews
9.0
9.0/10 based on 2545 reviews
John
United States,
April
2024
8.0/10
I have to say, my recent stay at this hotel was a bit of a mixed bag. On the one hand, the view of the pool from my room was nice, but unfortunately, it was also quite noisy, so we couldn't leave it on at night while we slept. The room did come with a fridge, which was convenient, especially since I had booked this holiday a year in advance.
Rooms
7.0
The view of the pool was nice, but it was too noisy to keep it on at night. The room had a fridge, which was handy.
Service
9.0
The service at this hotel was absolutely phenomenal. The employees went above and beyond, making my stay enjoyable. However, it was a bit of a walk to access some of the services.
Location
8.0
The hotel's location was great for getting to all the attractions; it was like a picture-perfect postcard away from the hustle and bustle of the parks. However, there was a lot of noise near the elevator, which was a downside.
Dining
8.0
The dining experience was excellent with high-quality food items not found at other hotels. Our server at breakfast was attentive, and there were many options to choose from. Still, I was a bit disappointed because despite being told it would be fixed, the issue remained unresolved.
Facilities
The hotel had great facilities, offering room service, laundry, valet parking, and tours/ticket assistance. The only drawback was the noise near the elevator.
Bill
United States,
February
2024
7.4/10
I had a mixed experience at this hotel. The rooms were very clean with a great view, but the staff was a bit unwelcoming. The location was excellent for access to attractions, but the dining options were overpriced.
Rooms
8.0
My room was on the 14th floor close to the elevator with amazing views of the pool and golf course. It was very clean and had a great view.
Service
7.0
The staff, especially Ron, was friendly and helpful, providing useful information for our trip and plenty of coffee.
Location
9.0
The location was fantastic for Universal parks and away from the busy areas, but a short drive to restaurants on International Drive.
Dining
6.0
The dining options were good but expensive. I chose to dine off the property due to the pricing.
Facilities
7.0
The facilities were adequate for my needs during the stay.
George
United States,
January
2024
8.2/10
My stay at the hotel was absolutely delightful. The rooms were impeccable, spacious, and filled with comforting amenities like coffee makers, hair dryers, and soft towels. The bed was beyond comfortable, and the Christmas decorations added a festive touch. The poolside food was a treat. However, there were some issues with service that needed to be addressed.
Rooms
9.0
The rooms were immaculate, spacious, and offered fantastic amenities like seriously comfortable beds, coffee makers, and luxurious robes. Everything smelled great and the decor was lovely, especially during Christmas.
Service
7.0
The staff, particularly Travis, eventually resolved our issues but could benefit from more training and direction. Despite some hiccups, the service lacked consistency but had room for improvement.
Location
8.0
The hotel's location off Universal Boulevard was ideal, with pristine poolside facilities. However, there were some cleanliness issues in specific areas that needed attention.
Dining
9.0
The dining experience was exceptional, offering high-quality food items not commonly found in other hotels. The a la carte options were preferred over the buffet for a personalized touch.
Facilities
8.0
The facilities were top-notch, with a great pool area, but certain areas required a bit more attention to detail. Overall, a solid experience.